QalbRoyal Shipping Policy

Last Updated: August 2026

Thank you for shopping with QalbRoyal. We are committed to delivering your order safely and as quickly as possible.

Order Processing

• Orders are processed within 1–2 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• Once your order has been shipped, you will receive a confirmation notification with tracking details (where available).

Shipping Time

Estimated delivery times are:

• Major Cities: 2–4 business days

• Other Areas: 3–7 business days

Please note that delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or other unforeseen circumstances.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and the selected shipping method.

Any promotional free shipping offers will be clearly displayed on the website when available.

Order Tracking

If tracking is available for your shipment, you will receive the tracking information once your order has been dispatched.

Delivery

Please ensure that your shipping address and contact information are accurate before placing your order.

QalbRoyal is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Failed Delivery Attempts

If a delivery cannot be completed due to an incorrect address, unavailable recipient, or refusal to accept the package, additional shipping charges may apply for re-delivery.

Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact our customer support within 48 hours of receiving your order. We will investigate the issue and work to provide a suitable resolution.

International Shipping

International shipping may be available for selected locations. Delivery times, shipping costs, customs duties, taxes, and import fees vary by destination and are the responsibility of the customer unless otherwise stated.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team through the contact information available on our website.